Smart Badge Technology To Help People with Hearing Issues: A Case Study

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Communication between patients and caregivers is critically important to diagnosing and providing quality care. But is effective communication possible with people who have hearing problems? The answer is no, especially when a caregiver is wearing a mask that prevents lip reading.
Our client found a solution to this issue — a smart badge technology converting speech to text in real time and displaying it just like closed captions, and entrusted our team to create a robust and secure software infrastructure to bring this idea to life.

Project Overview

Smart Badge Technology To Help People with Hearing Issues: A Case Study

Location:

USA

Industry:

Healthcare

Platform:

Web, iOS, Android

Team Size:

10 members

Project duration:

2 years

Technologies & tools:

Flutter

ReactJS

Google

Speech

API

Azure

Objective-C

Business Needs

Challenge

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Every day, people with hearing issues face barriers and challenges that lead to miscommunication. The problem gets even more serious in medical settings, where healthcare providers usually wear face coverings that make lip reading impossible.

We support. We improve.

Solution

We conducted a discovery phase, which allowed us to better understand the client’s expectations for the project and define clear requirements. Besides enabling the mentioned function — converting voice into text and transmitting it to the smart badge — there were some other important points we had to take into account.

First of all, it was crucial that the application ensure a smooth connection between the badge and a smartphone without any disruptions or disconnects. Secondly, the smart badge technology had to support the integration across various operating systems and smartphone models. Also, we were requested to design a simple and user-friendly interface and integrate voice commands for device control.

Once the design was approved, we started building software for the client’s hands-free hospital communication system, which involved:

creating an app for seamless control and management of the device
implementing encryption protocols to secure the transmission of voice data between the badge and smartphone, addressing privacy and security concerns
designing robust and well-documented APIs for communication between the badge and smartphone
creating detailed technical documentation for developers, system administrators, and end users
implementing a speech recognition functionality
integrating performance monitoring tools to track the system's performance in real time, allowing for proactive optimization and addressing potential bottlenecks
In addition, we conducted a series of training sessions to ensure that users can effectively operate and troubleshoot the badge and smartphone connection.

92%

Speech-to-text accuracy

250,000+

Devices deployed globally

50,000+

Daily voice commands processed

89%

User satisfaction rate

that received

Results

We helped our client to successfully bring their vision of smart badge technology to life. The Badger can seamlessly connect to a smartphone and convert speech into text in real time, eliminating miscommunication, improving diagnostics and medical care, and making the life of people with hearing issues better.

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The team at TechVision specializes in developing high-performing, secure and compliant solutions for the Healthcare sector. If you have an idea about how to improve the quality of medical care or internal operations within your healthcare organization, contact us to discuss how we can help.

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