A Mobile Banking System for a US Bank: A Case Study

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There’s little wonder that people are massively switching to smartphone banking today. In contrast to traditional visits to physical branches, mobile banking is much more convenient and helps users save time and even costs they would normally spend on traveling to the brick-and-mortar bank. Implementing a mobile banking system is necessary for banks that strive to stay competitive in today’s market. Explore our case study to discover how our team helped a US bank develop a high-performing portable banking solution.

Project Overview

Client:

a bank

Location:

USA

Industry:

Financial Services

Platform:

iOS, Android, web

Team Size:

10 members

Project duration:

2 years

Technologies & tools:

.NET

Swift

Kotlin

AWS

Business Needs

Challenge

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Without a mobile app, the bank couldn’t meet the expectations of today’s digitally-savvy consumers, risking losing customers and decreasing revenue. The bank was looking to build a mobile banking system to deliver seamless banking experiences to its customers.

We support. We improve.

Solution

We worked with a US-based a .NET Core backend team to assist them in developing a middle layer between the existing bank infrastructure and the mobile client. After two years of work, the bank received a cutting-edge smartphone banking solution, seamlessly integrated as an add-on to the established offline bank. To ensure a wider reach, the client decided to build a mobile banking app to run on all the three most used platforms: iOS, Android, and web.

This modern free-to-use application offers a unique online experience, providing users with a robust set of features such as savings account functionality, direct deposits, a charitable community, and others. Thanks to self-service transactions, in-app customer support, and paperless documentation, this portable banking solution also helps reduce the workload of physical branch employees.

8K

Engaged

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52%

Open Rate

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23%

Open Rate

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4381

Engaged

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Results

Our mobile banking project has successfully transformed the experiences of the bank’s customers. Users now enjoy a feature-rich, fee-free smartphone banking platform with enhanced services such as savings accounts and direct deposits. The charity community also contributes to enriching user experience, supporting the belief that mobile banking is more than just financial transactions.

Business Benefits

While offering users a winning combination of unique benefits, such as convenience, time savings, security of transactions, personalized features, and 24/7 access to account information and services, this application also provides a number of business benefits:

✓ Reduced operational costs
✓ Increased revenue
✓ Customer retention
✓ Competitive advantage
✓ Expanded reach
✓ Data analytics
✓ Enhanced brand image
✓ Cross-selling opportunities
✓ Scalability

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Let’s build a mobile banking app together

If you’re a bank or fintech looking for an experienced team to help you build a mobile banking app, TechVision has you covered. Our years of experience in application development and unparalleled fintech expertise help us deliver high-performing and secure solutions for banks and financial institutions, taking into account their unique requirements and needs of today’s digital-savvy users. Feel free to contact us to discuss your vision and goals in detail.

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A Mobile Banking System for a US Bank: A Case Study

Challenge

Solution

Core Features

8K

Engaged

52%

Open Rate

23%

Open Rate

4381

Engaged

Results

Business Benefits

Let’s build a mobile banking app together

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